Thank you for shopping with Swanberry!

Swanberry Fashion Pty Ltd respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit. In line with those guidelines, Swanberry Fashion Pty Ltd would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

Information collected by Swanberry Fashion Pty Ltd Your contact information, including:

named individuals
telephone,
fax numbers and
email addresses
Information about what services you have ordered from Swanberry Fashion Pty Ltd
Information about what services you have enquired
Your interest in receiving Swanberry Fashion Pty Ltd email newsletters
Correspondence between you and Swanberry Fashion Pty Ltd
A customer relationship management system in which details of conversations might be written by employees
Encrypted credit card details (by paypal)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer€™s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

What Swanberry Fashion Pty Ltd does with your information:

We do not share your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required
We may customise our email newsletters and communications to reflect your interest in a particular service
We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Swanberry Fashion Pty Ltd
We store encrypted credit card details to allow us to process the subscriptions to our services
We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)

Email communications

As a customer of Swanberry Fashion Pty Ltd you will receive occasional email communications from Swanberry Fashion Pty Ltd that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email.

If you would like a copy of the information held on you please contact us.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Updated : 9 October 2013
Policy changes will be updated as needed.